FREQUENTLY ASKED QUESTIONS

What Payment Methods Do You Accept?

We accept Visa, MasterCard, Discover, and American Express with Shopier Services.

You have the option to pay with PayPal.

How can I track my Packages?

Once your order ships, you will receive a confirmation email with a tracking code.

How do I check my order status?

If you have an account please login first and then follow the directions below: 

1) When signed in to your account, click on ‘ACCOUNT’ at the top right-hand corner of the site. 

2) On the left, you will see your account information and in the main area, you will see your ‘Order History’ if you have previously ordered from us.

When will be shipping my order?

Orders are usually processed within 1-3 business days.

Customized products allow 1-6 business days before your order is processed and shipped from our Istanbul HQ.